FAQs

You Asked, We Answered

Shipping / Delivery

Our Australia wide Standard Post Rate: $10.00

Our Australia wide Express Post Rate: $15.5

Postage to New Zealand starts at: $18. 50

We use Australia Post for all outgoing mail and post.

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ORDERS WITHIN CANBERRA AREA:

(Click PICK UP / FREE shipping option at check out)

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Pick up available- please send us a DM via our socials or email us at jollyscrubs@gmail.com to arrange for pick up.

Drop off - we can drop off your orders if you are within the Belconnen area. Please send us a Dm via our socials or email us at jollyscrubs@gmail.com to arrange for drop off. 

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What is your return policy?

We have a 30- day policy. If you wish to return/exchange the item, please send it back to us with tags attached and in its original condition. 

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Items in its original condition may be return within 30 days together with your original invoice. Items that have been washed or worn cannot be return. All holiday prints should be return within 14 days of delivery as these items are limited in quantities.

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Only the product cost on your original payment method will be refunded, postage not included.

At the moment we are unable to cover the cost of the return postage for incorrect sizes or change of mind

Size Charts

The size chart for every product is usually seen at the last tile image. If you are between sizes, we recommend that you go by your bust/chest size. Most of our printed scrub tops are 100% cotton, non-stretchable fabrics.

What are the payment options?

We accept VISA, AMEX, Mastercard, Stripe, Paypal, Afterpay, Manual payment (cash on delivery/pick up, manual bank transfers)

Damage/defective item

Kindly inspect your order upon reception. Please contact us if the item is faulty, damaged or if you received the wrong item.

We want your experience to be flawless. If you have any additional questions, please get in touch.